The Broadway Dallas musical season recently kicked off at Fair Park. However, I am no longer going. Why? Because Broadway Dallas decided to ignore longtime subscribers who don’t use online sources to renew season tickets. This year, Broadway Dallas made advertisements online, on TV and within the Dallas Morning News for patrons to renew their season tickets.

But what if you’re a patron who doesn’t have access to these services? This is my situation. Broadway Dallas was supposed to send out notices in the mail to renew season tickets, yet these letters did not come as advertised.